Your opinion matters!

At babycity®, we're always looking for ways to improve our stores, service, to ensure we give the best in store experience to families like yours. Whether you popped in for a quick browse, picked up a last-minute baby shower gift, or spent time with our team finding the right products for your growing family, we’d love to hear how we did.

Tell us what you loved, where we can improve, and how we can make your next visit even better. Your feedback helps us continue supporting Kiwi families through every stage of their parenting journey.

Our feedback form takes just a few minutes to complete, and as a thank you for your time, we’ll send you a $10 voucher to use on your next purchase.

Share your feedback here

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Te Rapa, Hamilton

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Fraser Cove, Tauranga

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Central Lower Hutt, Wellington

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Wellington City, Wellington

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Christchurch City, Christchurch

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Invercargill, Southland

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Testimonials

Shopping at Baby City is always a pleasure! The high-quality products, reasonable prices, and the incredibly helpful staff make every visit enjoyable. The store is well-organized, making it easy to find everything you need for your little ones. With such a great variety and excellent customer care, Baby City truly makes shopping a delightful experience!

Nicole - Te Rapa, Hamilton shopper

Christina was more than helpful, gave a full run down of the products we were looking for and knew what she was talking about, it felt like we were in good hands with her knowledge and customer service. Though we didn't buy on the day, we came back to make the purchase two weeks later and she remembered us. Lovely in store experience :)

Zyra M - Fraser Cove, Tauranga shopper