We understand that selecting and installing your baby’s car seat can be stressful. As the driver, you are responsible for ensuring the child restraint is correctly installed and the child is buckled in. Here’s how we can help.
At babycity®, we are passionate about car seat safety. Ensuring our youngest passengers are secure on every journey is our top priority. To support Kiwi parents, we offer FREE car seat installation and check services to keep your child safe throughout your travels.
Our trained and knowledgeable Car Seat Experts, who are available in every store, are well-versed in New Zealand's stringent child restraint standards. Each expert is familiar with all car seat standards, including European R44, R129, USA Standard/S-Mark and AS/NZ 1754. We will guide you in selecting the best car seat for your vehicle and through the installation process, you will feel confident in fitting and re-installing the seat yourselves when required – whether after a Warrant of Fitness, when hiring a vehicle or switching between cars.
Ready to start your car seat journey?
Book in with our knowledgeable Car Seat Experts today for a free one-on-one consultation. Our service is tailored to your needs. Whether you’re just starting your research or are ready to install, we offer personalised advice and demonstrations to ensure the best fit for your child and vehicle. Even after your purchase, our support continues with free installation checks to guarantee your car seat remains correctly installed. Road safety is our priority, and we’re here to assist you at every stage.
Book today! Call your local team to arrange an appointment or easily book online.
FAQs
Our team will first discuss your specific needs and preferences so they can begin to recommend car seat options that best suit your requirements, budget and vehicle. Whether you're choosing your baby's first car seat or transitioning to the next stage, our friendly team is here to help you at every step your journey.
As there is no one-size-fits-all car seat, we’ll work together to explore options and tailor our recommendations to align with your lifestyle and vehicle. Our Car Seat Experts can provide a product demonstration, fit them into your car, and guide you through the installation process, so you feel confident in your final choice.
Even if you've already purchased a car seat, we offer ongoing support, including free car seat installation and checks, to ensure you understand your car seat and can install it correctly every time.
- What’s your baby’s weight, height and age?
- Does your car have ISOFIX connectors?
- Does your car have a top-tether point?
- What vehicle do you have, and how many seats does the vehicle have?
- Will you have any other car seats in your vehicle?
- Will you be using the car seat in any other vehicles?
Yes, our team is familiar with all car seat standards – European R44, R129, USA Standard/S-Mark, and AS/NZ 1754 standard. We will happily check the fit of your car seat in your vehicle if you can provide the instruction manual of the car seat. Please note, as you did not purchase the car seat from us, we cannot guarantee the car seat is compatible to fit into your vehicle.
As per New Zealand's best practice guidelines, children should remain rear-facing for as long as possible. The recommended limits for rear-facing vary between different brands and models of car seats, so always refer to your car seat manual for specific guidance on your car seat.
ISOFIX (Europe) or LATCH (USA) is an alternative system to secure child restraints without using a traditional safety belt. Found in most modern vehicles, these systems utilise lower anchors located in the vehicles seat base, allowing the child restraint to be clicked into place rather than belted in. This involves rigid bars anchored to the vehicle, enabling the ISOFIX restraint to connect directly to these bars.
To find out if your vehicle has ISOFIX points, look between your back seats. Sometimes the fitting points are visible, while other times they have shorter stalks, making them tricky to locate quickly. To confirm if your vehicle has ISOFIX, check your vehicle’s manual.
For your child's safety and your peace of mind, it’s recommended to replace the car seat after a moderate to severe accident. Even if there is no visible damage, the integrity and safety of the seat may be compromised as damage is not always visible.
