Your opinion matters!

At babycity®, we're always looking for ways to improve our stores, service, to ensure we give the best in store experience to families like yours. Whether you popped in for a quick browse for a last minute baby shower gift or had a full new parent consultation to discuss items best suited to your family, we’d love to know how we did.

Tell us what you loved, what we could do better, and how we can make your next visit even more enjoyable.

Our feedback form only takes a few minutes, and your input helps us grow and continue to support Kiwi families through every stage of their parenting journey.

Share your feedback here

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Te Rapa, Hamilton
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Fraser Cove, Tauranga
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Central Lower Hutt, Wellington
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Invercargill, Southland
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Testimonials

Shopping at Baby City is always a pleasure! The high-quality products, reasonable prices, and the incredibly helpful staff make every visit enjoyable. The store is well-organized, making it easy to find everything you need for your little ones. With such a great variety and excellent customer care, Baby City truly makes shopping a delightful experience!

Nicole - Te Rapa, Hamilton shopper

Christina was more than helpful, gave a full run down of the products we were looking for and knew what she was talking about, it felt like we were in good hands with her knowledge and customer service. Though we didn't buy on the day, we came back to make the purchase two weeks later and she remembered us. Lovely in store experience :)

Zyra M - Fraser Cove, Tauranga shopper